Frequently Asked Questions.

        Do you service companies based in Melbourne?

Yes, In fact we only serve the Melbourne metro area. We are Melbourne based, and are able to maintain close contact with all of our clients and therapists, thus maintaining a quality service to you. 

Why are your Massage Therapists the best?

We meet and personally screen every therapist who joins our team. You will find our therapists to be friendly, punctual, well groomed professionals at all times.

All of our Massage Therapists hold the following qualifications:

• Are qualified Massage Therapists to at least a Certificate IV in Health Science,
  
• Carry full professional indemnity insurance,
  
• Are members of AAMT (Aust. Association of Massage Therapist) or an equivalent professional body,
  
• Are experienced in seated, therapeutic, relaxation and sports massage,
  
• Participate in ongoing professional training as per professional association requirements,
  
• Strictly adhere to hygiene and safety protocols.
  
  What is the Cost?
  
  Generally we charge a low $75, gst inclusive, per hour per therapist. Please note: our minimum booking time is two hours.
  Our pricing structure is based on booking duration and cost of supplying the service. Therefore bookings for after hours, weekends, public holidays, remote locations or involving high hourly parking charges may incur an additional charge.
  
  Who pays?
  
  We have several models available, ranging from wholly company funded, 50/50 company/user pays or wholly user (staff) pays.
  
  Minimum booking:
  
  Please note our minimum charge/booking time is two hours.
  
  Workplace massage seems to be very popular at the moment, why should I consider implementing massage in my workplace?
  
  Many companies are now using massage programs to attract, retain and reward valuable employees. Studies* have shown that corporate seated massage can boost productivity, recharging the mind and body. And your employees will love you for it!
  Our Dynamic style of seated massage is also perfect for trade shows, product launches and conferences and can be a novel and effective way to promote products and ideas. Use Dynamic Edge Onsite Massage to gain the edge on your competitors.
  *STUDY conducted by the University of Miami on the effects of seated massage in the workplace. (International Journal of Neuroscience, Sept. 1996); 26 adult office workers were given 15 minute seated massages. They, along with a control group of 24 office workers were asked to complete math computations before and after the massage sessions. The massage recipients showed increased speed and accuracy when compared to the control group. Anxiety levels were reduced in the massage recipients as measured by EEG. Decreased frontal alpha beta levels indicated increased alertness.
  
  What are the benefits to my company?
  
  
• A productivity boost brought about by increased energy levels, enhanced mental clarity and the motivational aspect of the employer providing a benefit to their staff.
  
• Reduction in workplace stress.
  
• Retention of valuable staff by rewarding them in a way that benefits both the employee and the employer.
  
• Goodwill and improved attitude to the company is fostered. Offering staff the opportunity to partake in onsite massage programs demonstrates that management care about their employee’s wellbeing.
  
• Massage is an infectious morale booster, as the immediate effect on the recipient is a feeling of lightness, clarity and an emotional lifting of the spirit, which can spread throughout the office.
  
• Encourages staff to take a proactive role in their health and wellbeing by making them more conscious of their physical state. Thus promoting a more health conscious workforce.
  
  What duration will the massage treatments be?
  
  This is one of our most frequently asked questions, along with the similar: what duration do most companies opt for?
  
  Most companies choose individual massage treatment durations of 15 minutes. This allows the recipient enough time to relax and experience massage of the neck, shoulders, back, arms and hands. However, sometimes it is not practical to give staff 15 minutes each. If you have a large number of staff and or a limited budget or time frame then a shorter duration may suit. When you contact us to make a booking we will design a massage program or session to suit your needs. Our most popular options are:
  
• 15 minute seated massage sequence: The optimum amount of time to relax and recharge. The recipient relaxes in our specially designed massage chair whilst the therapist works their back, neck, arms, hands and head.
  
• The 5 - 10 minute desk de-stresser. The therapist performs the massage at the recipient’s workstation, using a portable desk top headrest. Ideal for call centres or any place where the recipient is required to remain at their desk or on the telephone.
  
• Events massage - short duration seated massages of 5 – 10 minutes are ideal for corporate events, promotions, conferences, open days, corporate sporting events, trade shows, company parties, fundraisers etc.
  
• 20>60 minute table massage using oils. This option requires the use of a private room. Relaxing music and aromatherapy oils may be used.
  
  I am thinking about organising massage in our workplace. What can I expect on Massage day?
  
  You can expect your massage therapist to arrive at least fifteen minutes prior to the agreed start time (this allows them adequate time to set up their equipment and be relaxed and prepared for their first client). On arrival they will meet with your designated contact person who will direct them to the area in which they will be working. They will set up their equipment and begin massaging clients according to a pre-prepared appointment list or as clients are presented to them. If employees are to be massaged at their workstations they may simply roam from workstation to workstation. Feel free to touch base with the therapist during or at the end of the session to exchange feedback. When the massage sessions are complete the therapist will simply pack up their equipment and leave. We invoice our clients after completion of the job so that you don’t have to worry about payment on the day.
  
  I have not organised a massage day before, how do I go about it?
  
  It’s easy to organise a massage day, and just as easy to organise an ongoing massage program. Just pick up the phone or email us and we will ask you a few questions to determine your massage requirements:
  
• How many staff will you be offering massage to?
  
• What duration massage? We can offer assistance in determining the appropriate individual massage duration.
  
• Where do you want the massages to be performed? E.g. In an available office, or at the recipients workstation.
  
• How many visits do you require e.g. one off visit or regular booking?
  
• What day of the week or time of day is suitable for your organisation?
  
  When you provide this information;
  
• We will calculate the number of total massage therapist hours you require and provide a quote on total cost. In many instances we can offer you several options and pricing to suit your requirements.
  
• We can also advise you on the best way to organise your massage day dependent on your particular circumstances.
  
• We are happy to provide blank appointment booking sheets if required.
  
  Payment methods:
  
  Our preferred method of payment is direct payment to our financial institution. We provide our banking details on our invoice. We also accept cheque.
  
  Payment Terms:
  
  We prefer payment on invoice within seven days. If you require longer terms please advise us before or upon receipt of our invoice.
  
  Cancellation Policy:
  
  We require 48 hours notice of a cancellation of booking. If a booking is cancelled within 48 hours a 50% charge may be applicable.
  
  
  
  
  
  
  
  
  
  
  
  
  Contact us for more info